Responsible Gaming at Chachabet

All forms of gambling carry an inherent risk of financial loss. No outcome is guaranteed, and every session should be approached with a clear budget and realistic expectations.

Chachabet encourages players to treat gambling as a form of entertainment, not a source of income. Staying in control of your time and spending is the foundation of a safe and positive experience.

The following principles guide responsible play on the platform:

• Set a fixed budget before each session and do not exceed it.
• Only use funds that you can afford to lose.
• Take regular breaks to maintain a clear perspective.
• Avoid chasing losses by increasing bets to recover spent funds.
• Keep track of how much time and money you spend on gambling.
• Use the account tools available to set deposit, loss, and session limits.
• Do not gamble under the influence of alcohol, stress, or emotional distress.
• Keep gambling separate from financial obligations such as rent or bills.
• Be honest with yourself about your habits and patterns.
• Seek support immediately if you feel your gambling is becoming difficult to control.

Gambling addiction is a serious condition that can affect anyone, regardless of experience or background. Recognising the early warning signs is an important step toward protecting your wellbeing.

The following indicators may suggest that gambling has moved beyond a recreational activity:

• Spending more money or time on gambling than originally planned.
• Feeling restless or irritable when attempting to reduce or stop gambling.
• Returning to gambling repeatedly after losing money in an attempt to recover losses.
• Lying to family members, friends, or colleagues about gambling habits.
• Neglecting work, studies, or personal responsibilities due to gambling.
• Borrowing money or selling possessions to fund gambling activity.
• Feeling a persistent preoccupation with gambling, including planning future sessions.
• Using gambling as a way to escape personal problems or negative emotions.
• Failed attempts to cut back or stop gambling despite a genuine desire to do so.
• Experiencing financial difficulties directly linked to gambling spending.

If several of these signs apply to your situation, it is advisable to seek professional support as soon as possible.

There are concrete actions that can help prevent a gambling habit from escalating into addiction. Chachabet provides several built-in tools and encourages players to take proactive steps to protect themselves.

The following recommendations support healthier gambling behaviour:

• Use the deposit limit feature in your account settings to cap daily, weekly, or monthly spending.
• Activate a session time limit to receive automatic reminders when a set period of play has elapsed.
• Request a cooling-off period or temporary account suspension through Chachabet customer support.
• Apply for self-exclusion through the national CRUKS register, which restricts access to all licensed Dutch gambling operators.
• Keep a personal log of your gambling sessions, including amounts spent and time invested.
• Discuss your habits openly with a trusted person in your life.
• Avoid gambling as a response to financial pressure or personal stress.
• Delete saved payment details to create additional friction before making deposits.
• Explore alternative activities to fill the time previously dedicated to gambling.
• Contact a professional counsellor or addiction service if self-management tools are not sufficient.

Professional support is accessible for anyone affected by gambling addiction in the Netherlands. The organisations listed below offer confidential advice, counselling, and practical assistance.

• Verslavingszorg Noord Nederland (VNN) – Specialised addiction care across the northern Netherlands. More information is available at vnn.nl.
• Jellinek – A leading Dutch addiction treatment centre providing therapy and helpline support. Visit jellinek.nl.
• Tactus Verslavingszorg – Offers treatment and online self-help programmes for gambling addiction. Visit tactus.nl.
• IrisZorg – Provides addiction care including gambling-related services in the Netherlands. Visit iriszorg.nl.
• AGOG (Anonieme Gokkers Omgeving Gokkers) – A peer support organisation for gamblers and their families based on the twelve-step model. Visit agog.nl.
• Kansspelautoriteit (KSA) – The Dutch gambling regulator provides guidance on responsible play and the CRUKS self-exclusion register. Visit kansspelautoriteit.nl.
• CRUKS – The Central Register for Excluding from Casino Games, accessible through the KSA. Self-exclusion applies across all licensed operators in the Netherlands. Visit cruks.kansspelautoriteit.nl.

All services listed above are available to residents of the Netherlands and can be accessed confidentially.

Players who have concerns about their gambling behaviour or need assistance with account controls can reach out to Chachabet directly. The support team is available to help apply responsible gaming tools, process self-exclusion requests, and provide guidance on available resources.

The following contact options are available:

• Live Chat – Available directly on the Chachabet website for immediate assistance during support hours.
• Email – Players can submit a written request to the support address listed in the Help section of the platform.
• Help Centre – A dedicated section on the website contains instructions for activating deposit limits, session controls, and self-exclusion tools.

All responsible gaming requests are treated with confidentiality and handled promptly.